FAQ
Frequently asked questionsQuestions & answers
Welcome to the Do Dolls Dream FAQ. I hope this forever evolving page will answer any questions you might have about my dolls and orders. I will try to add new questions and answers often so please feel free to visit this page on a regular basis.
When do you ship dolls?
In case of in-stock purchases I ship all dolls within a week of finalizing the purchase.
In case of preorders that time can vary significantly. Initially there’s an average 4-5 months production time. Then after I receive the resin casts it takes me from 4 to 8 weeks to check, prepare and pack all dolls. I always give priority to full payment orders, then layaways paid earlier and at last any remaining layaways when they are paid in full. Other than that I don’t give any special priorities.
I have a X months layaway. Can I pay it in full earlier?
Yes!
Can you show a doll with specific eyes?
I do my best to show my dolls with as many eye types. Please check my Instagram feed (@dodollsdream) – there’s a chance I made a photo with a combination of what you’d like to see.
I can also make a mock up 3D render for some doll + eye colors combinations. Send me a message!
What kind of wigs do your dolls wear?
I always put optimal wig sizes with head dimensions at the specific doll preorder page. Please always check them for most up to date information. In general:
– Teacups (30 cm line), wigs size: 6-7 and 7-8, head circumference: 17,5 cm
– Petite Marionettes (40 cm line), wigs size: 6-7, head circumference: ~17cm
– Marionettes (50 cm line), wigs size: 8-9, head circumference: ~22 cm
I want to sell my layaway/preorder spot. Can I do that?
Unfortunately I can’t accept selling layaways/preorder spots. Due to business running formalities (taxes etc.) it’s very troublesome for me.
Can I change my shipping address?
Yes as long it’s within the same country as the original one.
When will be the next preorder for X doll?
I can’t give any specific dates but I try my best to have at least one preorder a year for every doll.
When shipping can you lower the value of the package?
I can’t do that! Sorry!